Naturvelmora Limited provides reliable worldwide dispatch for our personal ear hygiene accessories, acoustic sound amplifiers, and daily ear comfort essentials. Every order is inspected and dispatched under strict quality controls to ensure safe international transit to your doorstep.
| Service | Delivery time | Cost |
|---|---|---|
| DHL Express Worldwide | 3-5 business days | $15.00 |
| Standard International Tracked Postal Service | 7-14 business days | $7.00 |
Delivery times run on business days from courier handover. Outlying or rural routes can take 1-2 extra days.
Orders placed before 15:00 on a business day leave our hands that afternoon. Orders after the cut-off, on weekends, or during public holidays go out the next working day. An email confirmation with your reference number reaches you right after checkout.
All acoustic hearing amplifiers and electronic ear cleaning accessories are secured in shock-absorbent molded inserts and sealed within rigid, tamper-evident outer cartons. Hygiene accessories, replacement silicone ear tips, and manual cleaning tools are individually sealed in airtight barrier packaging to guarantee sanitary integrity upon delivery.
Once your parcel is handed over to the courier, an automated dispatch notification is sent via email and SMS containing your international tracking identifier and direct tracking link.
If the online tracker shows no movement for 5 business days, write to [email protected] with your order number. We start a carrier inquiry and either resend the goods or refund you in full, according to your preference, within 10 business days of your notice.
If your parcel arrives with visible exterior damage or broken seals, document the package with photographs before opening and notify [email protected] within 48 hours of delivery. Naturvelmora Limited will initiate an investigation with the carrier and dispatch an immediate replacement at no additional charge.
We accept Cash on delivery, Bank transfer. We never ask for card data or online-banking passwords by telephone or email.
We post parcels to selected countries across the map. Final shipping fees and transit schedules for each town appear at checkout before you pay. Any customs duties, if required by local border offices, rest with the recipient.
Write to [email protected] or ring +1 (021) 868-5450 throughout Mon-Fri 08:00-16:30, Sat 09:00-13:45. We answer every enquiry within one business day.
